Microsoft Copilot vs ChatGPT: Who’s the Real King of AI? Report Reveals the Truth
July 18, 2025
0
In the fast-evolving world of artificial intelligence, every tech giant is striving to stake its claim as the leader in AI innovation. Microsoft, one of the biggest players
In the fast-evolving world of artificial intelligence, every tech giant is striving to stake its claim as the leader in AI innovation. Microsoft, one of the biggest players in the tech industry, has invested billions into AI development—especially into its flagship assistant Microsoft Copilot. However, despite its bold vision and massive financial backing, the reality of market performance paints a different picture. According to Sensor Tower data reported by Bloomberg, when it comes to the global chatbot race, Microsoft Copilot vs ChatGPT reveals a significant gap in user adoption and popularity.
Microsoft Copilot vs ChatGPT: Download Numbers Tell the Real Story
While Microsoft has made aggressive moves in the AI landscape, its AI assistant Copilot appears to be trailing in terms of reach and popularity. So far, Microsoft Copilot has been downloaded around 79 million times globally. This number, while substantial, pales in comparison to its key competitor — OpenAI’s ChatGPT, which has soared past 900 million downloads.
When analyzing Microsoft Copilot vs ChatGPT, the disparity is quite clear. Even Google’s Gemini stands ahead with 200 million downloads, claiming the second spot in the AI assistant leaderboard. China’s DeepSeek, with approximately 127 million downloads, takes the third position, leaving Copilot at fourth place. This ranking reflects not only Copilot’s lagging user adoption but also indicates growing global preferences for other AI chatbot options.
Massive Investment, Modest Results: Microsoft’s AI Spending Strategy
The timing of this data comes just as Microsoft has announced historic levels of spending in AI. The company plans to invest $80 billion in AI-based data centers in fiscal year 2025. Much of this expenditure is directed toward powering its generative AI platforms, especially Microsoft Copilot, which lies at the heart of its AI roadmap.
From offering competitive salaries and bonuses to retaining top-tier AI talent, Microsoft is leaving no stone unturned. However, the latest numbers in the Microsoft Copilot vs ChatGPT debate suggest that high spending alone doesn’t guarantee user adoption. While enterprise integration remains strong, consumer-level popularity for Copilot is still a work in progress.
Slower Growth and Quality Concerns Holding Copilot Back
Despite its backing from one of the world’s biggest tech firms, Microsoft Copilot has faced consistent criticism regarding its reasoning capabilities, creativity, and conversational depth—areas where ChatGPT is widely considered superior.
Interestingly, both tools rely on similar underlying technology: Microsoft has licensed OpenAI’s GPT models, meaning the core AI engine behind Microsoft Copilot vs ChatGPT is fundamentally the same. Still, ChatGPT has managed to deliver a smoother, more refined user experience, winning favor among both casual users and professionals.
This difference in user experience is a critical factor in why ChatGPT continues to outperform Copilot in global downloads and daily usage.
Microsoft’s Response: A More Personalized Copilot on the Way
Microsoft isn’t ignoring the criticism. In April, during the company’s 50-year anniversary celebration, it teased a new version of Copilot focused on personalization. The upcoming iterations promise AI assistants that learn from individual behavior, preferences, and style.
Mustafa Suleyman, Microsoft’s AI division head, stated that the goal is to make Copilot feel less like a generic tool and more like a digital partner — one that’s unique to every user. This personalized approach aims to redefine the Microsoft Copilot vs ChatGPT narrative by giving Copilot an identity edge that ChatGPT currently doesn’t emphasize as much.
Microsoft envisions a future where each user has a customized Copilot with its own name, behavior, and personality — potentially creating a new standard for digital companions.
Microsoft India’s Stand: Empowering Users at Platform Level
Adding to the defense of Copilot, Bhaskar Basu, Senior Director at Microsoft India, in an interview with India Today, emphasized a unique selling point: Copilot offers users control not just at the interface level but also at the OpenAI platform layer. This theoretically allows users to build and customize their own AI copilots—an advanced feature aimed at power users and developers.
However, in the broader Microsoft Copilot vs ChatGPT context, it’s important to note that ChatGPT has been offering similar functionality for months, including the ability to create custom GPTs, personalize interactions, and even integrate plugins. This overlap has led many to question how distinct Copilot really is from the very platform it is built upon.
A Complex Rivalry: Customer and Competitor in One
One of the most intriguing aspects of the Microsoft Copilot vs ChatGPT dynamic is that Microsoft is both a customer and a competitor to OpenAI. While it has invested heavily in OpenAI and uses its models to power Copilot, Microsoft simultaneously markets Copilot as a standalone alternative to ChatGPT.
This dual relationship creates both synergy and friction. On one hand, Microsoft gains access to cutting-edge AI. On the other, it struggles to differentiate its product in a market where ChatGPT enjoys brand recognition, early mover advantage, and continued innovation through OpenAI’s regular updates.
There’s no denying that Microsoft Copilot has seen strong adoption in the enterprise sector, particularly within Microsoft 365, Azure Cloud, and developer tools like GitHub. Its integration across Office apps like Word, Excel, and Teams has made it an indispensable productivity tool for many businesses.
Yet, when it comes to the consumer market, the Microsoft Copilot vs ChatGPT comparison again reveals Copilot’s weaker position. ChatGPT is not only more widely adopted, but it’s also frequently used by students, content creators, researchers, and general users for a variety of creative and everyday tasks.
Conclusion
The race between Microsoft Copilot vs ChatGPT is far from over. While Microsoft has deep pockets, massive infrastructure, and enterprise dominance on its side, OpenAI’s ChatGPT continues to win hearts and downloads at the user level.
Microsoft’s future Copilot updates—focused on personalization and deeper user control—could narrow the gap, but for now, ChatGPT remains the more popular and widely used AI assistant across the globe.
As both platforms evolve, the coming years will be crucial in determining who will truly dominate the AI landscape. Until then, the world watches as the competition between Microsoft Copilot vs ChatGPT intensifies.
Q1. What is the main difference between Microsoft Copilot and ChatGPT?
The core difference lies in their integration and target audience. Microsoft Copilot is deeply integrated into Microsoft products like Word, Excel, and Teams, making it ideal for productivity tasks within enterprise environments. ChatGPT, on the other hand, is a standalone conversational AI built by OpenAI, widely used by individuals for general queries, writing, coding, and learning tasks.
Q2. Are Microsoft Copilot and ChatGPT based on the same technology?
Yes. Both tools use OpenAI’s GPT models. Microsoft has licensed these models from OpenAI, so the underlying technology in the Microsoft Copilot vs ChatGPT comparison is similar. However, the implementation and user experience differ.
Q3. Which has more downloads, Microsoft Copilot or ChatGPT?
According to recent data reported by Bloomberg and Sensor Tower, ChatGPT has surpassed 900 million downloads, while Microsoft Copilot has been downloaded around 79 million times, placing it behind ChatGPT, Google Gemini, and DeepSeek.
Q4. Why is ChatGPT more popular than Microsoft Copilot?
In the Microsoft Copilot vs ChatGPT debate, ChatGPT leads due to its broader accessibility, smoother conversational experience, and early market entry. It also offers customizable GPTs, plugin integrations, and mobile-friendly interfaces that appeal to a wider user base.
Q5. Can I create a custom AI assistant with Microsoft Copilot?
Yes, Microsoft has introduced features that allow users to personalize and potentially build their own version of Copilot. However, ChatGPT already offers similar capabilities, such as the ability to create Custom GPTs, giving it an edge in the Microsoft Copilot vs ChatGPT feature comparison.e